1/2 day course Assertive Communication - up to 10 delegates
Difficulties with assertiveness can lead to a whole range of problems, including burnout due to not setting healthy professional boundaries, workplace problems not being highlighted early due to employees ‘not wanting to cause a fuss’, and can often be linked to difficulties with anxiety, low mood, and difficulty dealing with constructive criticism.
This half-day course includes:
- Recognising the negative effects of unassertive or aggressive communication - Understanding common blocks to assertive communication - Techniques to improve assertive communication - How to deal with criticism - Practical skills session